Refund & Dispute Policy

Effective date: August 1, 2026 Last updated: August 1, 2026

This Refund & Dispute Policy applies to paid subscriptions to the Service operated by Blipstack, LLC ("we," "us," "our"). It forms part of our Terms of Service and should be read together with our Cancellation Policy.

Free trial

Every paid plan begins with a free trial (currently 14 days), as disclosed at checkout. We collect and verify a payment method up front, but you are not charged until the trial ends. Cancel before the trial ends and you will not be charged.

Monthly plans

Monthly subscription fees are billed in advance and are non-refundable, including for partial or unused periods. When you cancel, you keep access through the end of the current paid month and are not billed again.

Annual and multi-year plans

Annual and multi-year plans are prepaid at a discount off the standard monthly rate. If a prepaid term is canceled before it ends, we refund the unused portion using a discount reversal: the months you actually used are charged at our standard monthly rate (not the discounted prepaid rate), and the difference is refunded.

Your refund is calculated as:

Refund = amount you prepaid − (months used × standard monthly rate)

Two things work in your favor:

• Partial months are not counted. Any month that was not fully completed does

not count as a used month — regardless of the day within it. For example, a cancellation on February 2 and one on February 25 both leave February uncounted.

• The refund reflects tax. The figure above is calculated before tax. The tax

portion of your refund is calculated by our payment processor and added automatically, so your actual refund will be a little more than the pre-tax amount we quote.

If the months you used at the standard monthly rate are worth as much as or more than what you prepaid, there is no refund due (the discount you already received offsets the unused time). Refunds are issued to the original payment method and typically appear within 5–10 business days.

Billing errors

If you believe you were charged in error or charged an incorrect amount, contact us at [email protected] within 30 days of the charge. We will review it promptly and correct any error.

Disputes and chargebacks

If you have any concern about a charge, please contact us first at [email protected] before initiating a chargeback with your bank or card issuer. We aim to acknowledge and work to resolve billing concerns within five (5) business days — contacting us first is usually the fastest way to resolve an issue.

Taxes

Amounts collected for sales tax are remitted to the applicable tax authority and are handled in accordance with law.

How to request a refund

Email [email protected] from the email address associated with your account and tell us which charge you're asking about. Approved refunds are issued to the original payment method.

Contact

Blipstack, LLC [email protected] 1240 E. Ontario Ave, Suite 102-228, Corona, CA 92881